Now Mobile 18.0.0

ServiceNow ❘ Freeware ❘
Android iOS
out of 1440 votes

Now Mobile by ServiceNow Enhances On-the-Go IT Management

Boris Weber

05/19/2025

Now Mobile offers seamless access to ServiceNow's IT service management platform, empowering users to manage IT workflows from anywhere.

Now Mobile is a comprehensive mobile app that enables pre-hires, new hires, and employees to efficiently navigate various departments such as IT, HR, Facilities, Finance, and Legal. Equipped with the powerful Now Platform®, this modern app empowers users to find solutions and accomplish tasks with ease.

Here are some of the key functionalities offered by the app:

IT: Submit requests for laptops or password resets
Facilities: Arrange a new workspace or schedule a conference room
Finance: Request a corporate credit card
Legal: Facilitate NDA signings with vendors or onboarding document signings with new hires
HR: Manage profiles, update information, and review vacation policies

Thanks to the Now Platform®, Now Mobile allows you to deliver optimal digital experiences to your workforce, regardless of their location. By streamlining workflows and concealing the intricacies of backend processes, the app ensures that employees do not need to worry about the specific departments involved in a particular task.

Please note that this app requires the ServiceNow New York instance or a more recent version.

© 2023 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of their respective owners.

Overview

Now Mobile is a Freeware software in the category Business developed by ServiceNow.

The latest version of Now Mobile is 18.0.0, released on 07/03/2024. It was initially added to our database on 10/16/2023.

Now Mobile runs on the following operating systems: Android/iOS.

Users of Now Mobile gave it a rating of 5 out of 5 stars.

FAQ

What is Now Mobile?

Now Mobile is a mobile application provided by ServiceNow that allows users to access their ServiceNow instance on the go, providing real-time updates and task management from their mobile devices.

What features does Now Mobile offer?

Now Mobile offers features such as incident management, catalog requests, approval management, notifications, and access to knowledge articles.

Is Now Mobile available for both iOS and Android?

Yes, Now Mobile is available for both iOS and Android devices.

Do I need a ServiceNow subscription to use Now Mobile?

Yes, you need a valid ServiceNow subscription to access the functionalities of Now Mobile.

How do I download the Now Mobile app?

You can download the Now Mobile app from the Apple App Store for iOS devices or Google Play Store for Android devices.

Can I customize notifications in Now Mobile?

Yes, users can customize notifications to receive alerts based on their preferences regarding incidents, approvals, and other activities.

Is there a way to offline access in Now Mobile?

Now Mobile provides limited offline access for certain features such as viewing previously loaded records when there is no internet connection.

How do I log in to Now Mobile?

Users can log in to Now Mobile using their ServiceNow credentials and their instance URL.

Can I use multiple ServiceNow instances with Now Mobile?

Yes, you can switch between multiple ServiceNow instances within the Now Mobile app by configuring the instance settings.

What security measures are in place for Now Mobile?

Now Mobile incorporates several security measures such as encryption in transit and at rest, multi-factor authentication (MFA), and compliance with industry standards.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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